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Course will include: differences in coaching and mentoring, essential skills for coaching and mentoring, different coaching techniques and how to use them in your role, The coaching and mentoring process, coaching and mentoring to support performance and performance management, reflective practice and confidentiality and ethics.

Learnings will receive the CMI Level 3 Award, which includes a written assignment – certificated by CMI.

On the achievement of the course, learners will be able to confidently perform in a coaching and mentoring role, apply for relevant jobs, progress to higher qualifications and professional membership should they wish.